Tour Guide - Part -Time (24 hours a week)

Molson Coors • Milwaukee, WI

1d • Onsite

About The Position

In the role of Miller Brewery Tour Guide - Part Time working in Milwaukee, WI you will be part of the Guest Relations Team. You will provide great customer service to our guests ensuring a positive, informative, and quality guest experience. We are open Thursday-Monday, and you will be scheduled for up to 24 hours a week during those days. You will conduct public and private walking tours of the Miller Brewery and historic buildings on the Milwaukee Campus. You will share informative and entertaining insights into brewery operations and history while connecting with guests throughout the tour. Successful candidates will consistently maintain and provide a safe customer experience in accordance with all MCBC safety protocols. This position reports to the Tour Operations Supervisor.

Requirements

• Strong customer service skills to provide an inviting atmosphere for our guests.
• Ability to work well in a diverse, team-oriented environment with strong communication skills.
• Can handle moderate lifting (up to 50 lbs.), standing/sitting for extended periods of time and/or significant walking & climbing of stairs daily.
• Strong organizational and time-management skills.
• Love a challenge. Complete complex projects quickly and adeptly with your understanding of the business priorities.
• Build relationships and collaborate to get to the desired outcome.
• Take accountability for results – acting with integrity and honoring commitments.
• Thirst for learning – always looking for ways to learn and help one another grow.

Responsibilities

• Provide great customer service to our guests ensuring a positive, informative, and quality guest experience.
• Conduct public and private walking tours of the Miller Brewery and historic buildings on the Milwaukee Campus.
• Share informative and entertaining insights into brewery operations and history while connecting with guests throughout the tour.
• Consistently maintain and provide a safe customer experience in accordance with all MCBC safety protocols.

Benefits

• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
• Ability to grow and develop your career centered around our First Choice Learning opportunities
• On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed