Tour Guide

Travel + Leisure Co.•Napa, CA

36d•$70,000 - $200,000•Onsite

About The Position

Travel + Leisure Co. is seeking career-minded, diverse professionals for a Tour Guide position. In this role, you will engage in face-to-face interactions with customers provided by the Marketing Department, eliminating the need for cold-calling or personal expenses. The company values innovation, growth, and creating exceptional travel experiences for millions of travelers worldwide. This position requires establishing rapport with prospective and/or current owners and articulating the benefits of vacationing with Travel + Leisure Co. in a high-energy environment.

Requirements

Ability to obtain CA Real Estate License within 6 months of hire (facilitated and subsidized by the company).
Self-motivated, disciplined, and professional.
Active listening skills.
Ability to consistently achieve minimum production standards.
Ability to perform general computer skills and work with tablets/smart devices.
Ability to communicate clearly and concisely (verbal and written).
Ability to be a team player and work in a team environment within a shared space.
Ability to overcome objections and perform within a short, luxury sales cycle.

Responsibilities

Conduct face-to-face presentations in state-of-the-art sales centers at award-winning resorts.
Find commonality with prospective and/or current owners.
Communicate the benefits of traveling with Travel + Leisure Co. through establishing rapport, listening, and sharing product benefits.
Effectively present and deliver the Tour Guide presentation in accordance with company policies, compliance standards, and regulatory requirements while maintaining minimum performance.
Attend all scheduled training sessions and department meetings.
Stay current on Tour Guide information and materials, industry trends, and set/review performance goals weekly, monthly, and annually.
Articulate the benefits of vacationing with Travel + Leisure Co. and link product benefits to customer vacation goals.
Demonstrate and maintain a positive and professional attitude in a high-energy environment.

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure)
Legal and identity theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Paid time off (depending on position)
Parental leave (depending on position)
Holidays (depending on position)