Tour Guide - Part Time

Molson Coors • Milwaukee, WI

13d • Onsite

About The Position

In the role of Miller Brewery Tour Guide- Part Time working in Milwaukee, WI you will be part of the Guest Relations Team. You will provide great customer service to our guests ensuring a positive, informative, and quality guest experience. We are open Thursday-Monday, and you will be scheduled for up to 24 hours a week during those days. You will conduct public and private walking tours of the Miller Brewery and historic buildings on the Milwaukee Campus. You will share informative and entertaining insights into brewery operations and history while connecting with guests throughout the tour. Successful candidates will consistently maintain and provide a safe customer experience in accordance with all MCBC safety protocols. This position reports to the Tour Operations Supervisor.

Requirements

• Ability to work well in a diverse, team-oriented environment with strong communication skills.
• Strong organizational and time-management skills.
• Love a challenge and complete complex projects quickly and adeptly with an understanding of business priorities.
• Build relationships and collaborate to get to the desired outcome.
• Take accountability for results – acting with integrity and honoring commitments.
• Thirst for learning – always looking for ways to learn and help one another grow.

Responsibilities

• Conduct public and private walking tours of the Miller Brewery and historic buildings on the Milwaukee Campus.
• Share informative and entertaining insights into brewery operations and history while connecting with guests throughout the tour.
• Consistently maintain and provide a safe customer experience in accordance with all MCBC safety protocols.
• Utilize strong customer service skills to provide an inviting atmosphere for our guests.
• Handle moderate lifting (up to 50 lbs.), standing/sitting for extended periods of time and/or significant walking & climbing of stairs daily.

Benefits

• Care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
• Care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
• Ability to grow and develop your career centered around our First Choice Learning opportunities
• On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed