Tour Guide Action Line I

Hilton Grand Vacations • Sedona, AZ

8d • Onsite

About The Position

This role involves presenting vacation ownership product information to clients during resort tours, maintaining effective communication, and promoting a positive work environment. The position requires a strong understanding of sales principles and the ability to adapt to a fast-paced environment. Successful candidates will be responsible for meeting performance metrics and adhering to company values and policies.

Requirements

• 1+ year(s) of proven sales experience
• Working independently as well as in a team environment to meet performance metrics associated with the position
• Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment
• Obtain an Arizona Real Estate license within the first 3 months of employment
• Successful completion of all required real estate coursework and obtaining a real estate license are inclusive, measurable conditions of employment
• Ability to work a flexible work schedule including nights, weekends, and holidays

Nice To Haves

• 2+ years of sales experience with the ability to close high-end sales
• BA/BS Bachelors Degree

Responsibilities

• Apply Company presentation products and concepts during discussions with clients while touring resort locations
• Present vacation ownership product information accurately to clients as provided on the approved Company’s fact sheet
• Maintain effective communication with clients and provide follow up to ensure customer happiness by using various forms of positive communication (ie: email, telephone, and written correspondence)
• Participate in department meetings for key information on HGV products and related updates
• Promote a positive work environment and adhere to Company core values and policies
• Perform other reasonable duties as assigned by Management based upon business needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level