Tour Guide Action Line I

Hilton Grand Vacations • Peoria, AZ

12d • $35,000 - $55,000 • Onsite

About The Position

This role involves presenting vacation ownership product information to clients while touring resort locations. The Tour Guide will apply company presentation products and concepts during discussions, maintain effective communication, and ensure customer happiness through various forms of positive communication. Participation in department meetings for product updates and promotion of a positive work environment are also key aspects of the position. Additional duties may be assigned by management based on business needs.

Requirements

• 1+ year(s) of proven sales experience
• Working independently as well as in a team environment to meet performance metrics associated with the position
• Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment
• Obtain an Arizona Real Estate license within the first 3 months of employment
• Successful completion of all required real estate coursework and obtaining a real estate license are inclusive, measurable conditions of employment
• Ability to work a flexible work schedule including nights, weekends, and holidays

Nice To Haves

• 2+ years of sales experience with the ability to close high-end sales
• BA/BS Bachelors Degree

Responsibilities

• Apply Company presentation products and concepts during discussions with clients while touring resort locations
• Present vacation ownership product information accurately to clients as provided on the approved Company’s fact sheet
• Maintain effective communication with clients and provide follow up to ensure customer happiness by using various forms of positive communication (ie: email, telephone, and written correspondence)
• Participate in department meetings for key information on HGV products and related updates
• Promote a positive work environment and adhere to Company core values and policies
• Perform other reasonable duties as assigned by Management based upon business needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level