Tour Coordinator

Starr Bus Charters & Tours • Falls Township, PA

3d • $18 - $19 • Onsite

About The Position

Starr Tours in Fairless Hills, PA, one of the nation’s largest privately owned Bus Charter & Tour companies, is seeking a talented and detail minded individual to work in our Public Bus Tours Division as a Tour Coordinator. This individual will be an integral part of our highly experienced Tour Division responsible for servicing and executing over 50 One-Day excursions and 85 multi-day vacations each year. The trips range from quick getaways to Broadway and Lancaster, to longer trips to destinations like Cape Cod, Nashville, and even a 27-day Cross Country trip. The position is on-site, full time, 40 hours/week, Mon-Fri 8:30am-5pm. The ideal candidate is someone who loves travel and brings solid experience in administration and customer service. Candidates must be detail oriented, highly organized, patient, kind, and able to communicate clearly and effectively. Strong multitasking skills in a fast-paced environment are essential. Computer proficiency is required. Excellent written, phone, and electronic communication skills are expected. We’re seeking self-motivated individuals with a strong work ethic who can quickly learn, adapt, and contribute from day one. Personal travel experience and familiarity with popular domestic destinations are a plus. On any given day, you may find yourself working with vendors to prep for upcoming tours, building optimal routing and timing for the trip, fielding incoming calls to book trips, servicing our clients, writing detailed itineraries, completing internal tour documents, as well as helping out around the office. Trust us, you won’t be bored! Starr’s culture is one where everyone pitches in to help in other areas of the business when needed. There will be great opportunities to learn and gain experience outside of your regular role. These could range from help with special projects and new ventures, to attending trips, or helping to jump in to assist a Tour Director or Driver with a question.

Requirements

• Solid experience in administration
• Solid experience in customer service
• Detail oriented
• Highly organized
• Patient
• Kind
• Able to communicate clearly and effectively
• Strong multitasking skills in a fast-paced environment
• Computer proficiency
• Excellent written, phone, and electronic communication skills
• Self-motivated individuals with a strong work ethic
• Ability to quickly learn, adapt, and contribute
• Excellent communication skills (written, verbal/phone and electronic)
• Strong computer skills
• Ability to multi-task in a fast-paced environment
• Attention to detail and good organizational skills
• General knowledge of travel and domestic destinations
• A great team player
• Self-motivated candidates with an excellent work ethic

Nice To Haves

• Personal travel experience
• Familiarity with popular domestic destinations

Responsibilities

• Working with vendors to prep for upcoming tours
• Building optimal routing and timing for the trip
• Fielding incoming calls to book trips
• Servicing our clients
• Writing detailed itineraries
• Completing internal tour documents
• Helping out around the office
• Pitches in to help in other areas of the business when needed
• Help with special projects and new ventures
• Attending trips
• Assisting a Tour Director or Driver with a question

Benefits

• salary commensurate with experience
• paid time off
• paid holidays
• medical/dental/vision
• group term life insurance
• employee contributed 401(k)
• generous discounts on all tour products

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed