Tour Commander/Field Operations Manager

City of New York•New York, NY

11d

About The Position

The Tour Commander/Field Operations Manager supports the continuous operation of the Office of Chief Medical Examiner’s Medicolegal Investigations Unit under general supervision. The role provides operational coordination, field supervision, and advanced investigative support. The OCME investigates deaths in New York City involving criminal violence, accidents, suicide, sudden death in apparent health, deaths without physician attendance, deaths in correctional facilities, suspicious or unusual circumstances, and applications for permits to cremate a body. The role helps ensure coordinated agency operations, oversees field deployment and related services, manages operational issues and reports, and supports investigations across all five boroughs. The position also participates in readiness and response teams for potential or confirmed multi-fatality incidents. This is an essential position; during emergency events, it may require 24-hour availability. Selected candidates must provide a DNA sample by swabbing. Authorization to work in the United States is required before employment begins; the City may be able to assist with employment-based visa sponsorship, but OCME does not guarantee sponsorship.

Requirements

External candidates must have at least five completed years of experience in death investigations.
Internal candidates must have at least three completed years of experience in death investigations, including at least one completed year of death investigations experience with the NYC OCME.
All candidates must have a valid New York State motor vehicle driver's license.
Authorization to work in the United States is required before employment begins.

Responsibilities

Ensure unity of effort and command for agency operations.
Monitor and coordinate field deployment and operations, morgue services, body transportation, evidence handling, and identification.
Address, manage, and mitigate high-level case issues and operational issues.
Manage and disseminate operational reports and assignments.
Participate in OCME readiness and 24/7 response teams for potential or confirmed multi-fatality incidents.
Disseminate time-sensitive notifications as required.
Interface with religious leaders regarding religious objection cases.
Respond to inquiries from the public, other city officials, and agencies.
Interface with District Attorney Offices, the NYC Police Department, and other external agencies.
Respond to death scenes to supervise or facilitate investigations in progress and perform Medicolegal Investigator duties in all five boroughs as needed.
Monitor and track vehicle usage and ensure compliance with OCME Fleet directives.
Maintain operational scheduling and coverage.
Provide advanced investigative support to Medical Examiners.
Facilitate onboarding and training of new Medicolegal Investigations Unit staff.
Perform other duties as assigned.