Total Rewards Program Specialist

City of Memphis•Memphis, TN

4d•Onsite

About The Position

Works under general supervision to provide technical and operational support for total rewards (TR) programs, including compensation, benefits and retirement programs, position control maintenance, employee leave programs, and wellness initiatives. Provides day-to-day support for employee benefits programs, including health insurance, retirement plans, life and disability insurance, and wellness initiatives. Serves as a point of contact for employee inquiries related to benefits enrollment, eligibility, and routine claims issues, escalating complex matters as appropriate. Assists with the administration of open enrollment activities, including preparing communications, coordinating enrollment timelines, reviewing submissions for accuracy, and responding to employee questions. Supports position control maintenance by reviewing position transactions for accuracy, preparing reports and materials for position control meetings, ensuring compliance with established guidelines, and routing items for review and approval. Assists with compensation-related activities by compiling data, supporting salary surveys and benchmarking efforts, and preparing routine compensation and total rewards reports under the direction of senior staff. Collects, tracks, and maintains data related to compensation, benefits, and wellness participation. Prepares routine reports on program utilization, costs, and participation trends. Maintains accurate and confidential records related to total rewards programs and ensures compliance with applicable policies and procedures.

Requirements

Technical and operational support for total rewards programs
Support for compensation, benefits, and retirement programs
Position control maintenance
Support for employee leave programs
Support for wellness initiatives
Day-to-day support for employee benefits programs
Handling employee inquiries related to benefits enrollment, eligibility, and routine claims issues
Assisting with open enrollment activities
Reviewing position transactions for accuracy
Preparing reports and materials for position control meetings
Ensuring compliance with established guidelines
Assisting with compensation-related activities
Compiling data for salary surveys and benchmarking
Preparing routine compensation and total rewards reports
Collecting, tracking, and maintaining data related to compensation, benefits, and wellness participation
Preparing routine reports on program utilization, costs, and participation trends
Maintaining accurate and confidential records related to total rewards programs
Ensuring compliance with applicable policies and procedures

Responsibilities

Provide technical and operational support for total rewards (TR) programs, including compensation, benefits and retirement programs, position control maintenance, employee leave programs, and wellness initiatives.
Provide day-to-day support for employee benefits programs, including health insurance, retirement plans, life and disability insurance, and wellness initiatives.
Serve as a point of contact for employee inquiries related to benefits enrollment, eligibility, and routine claims issues, escalating complex matters as appropriate.
Assist with the administration of open enrollment activities, including preparing communications, coordinating enrollment timelines, reviewing submissions for accuracy, and responding to employee questions.
Support position control maintenance by reviewing position transactions for accuracy, preparing reports and materials for position control meetings, ensuring compliance with established guidelines, and routing items for review and approval.
Assist with compensation-related activities by compiling data, supporting salary surveys and benchmarking efforts, and preparing routine compensation and total rewards reports under the direction of senior staff.
Collect, track, and maintain data related to compensation, benefits, and wellness participation.
Prepare routine reports on program utilization, costs, and participation trends.
Maintain accurate and confidential records related to total rewards programs and ensure compliance with applicable policies and procedures.