(CAN) Total Loss & Compliance Assistant Manager

Walmart•Burnaby, BC

1d•CA$56,100 - CA$66,643•Onsite

About The Position

This position supports the Store Manager in managing store operations according to Company guidelines. The role involves leading Associates to ensure friendly, helpful service and drive profitable store sales. The Assistant Manager is responsible for driving profitable sales through achievement of sales and profit goals, budget management, and sales forecasts. They will proactively analyze sales/financial reports, economic trends, and community needs to identify and respond to market changes while controlling expenditures. The role also involves creating operational plans, prioritizing, delegating, and providing clear direction to Managers and Associates. Ensuring optimal store conditions through effective merchandise presentation, accurate pricing, and adherence to store standards within Company policies and guidelines is key. The Assistant Manager will implement new store programs and evaluate their effectiveness. They are cross-trained to work proficiently in all areas of the Store when needed. Additionally, the role includes executing and monitoring asset protection and safety controls, maintaining quality assurance standards, and overseeing safety and operational reviews to ensure compliance with Walmart policies and procedures. Anticipating and proactively responding to compliance issues, including Total Loss/general controls, is crucial. The Assistant Manager serves as an ambassador for their store by greeting customers, seeking feedback, and ensuring customer needs and complaints are resolved within Company guidelines to create a positive shopping experience. They will model, enforce, and provide direction to associates on customer service approaches and techniques. Supporting store initiatives to serve the community by participating in and supporting community events and developing relationships with key community groups is also part of the role. The Assistant Manager will lead Associates by conducting regular store meetings, communicating operational direction and initiatives, and driving engagement. They will recognize and reward accomplishments, provide opportunities for professional growth, and develop all associates, identifying high-potential associates for training and development. Demonstrating Company values by holding Associates accountable through timely, honest, specific, and respectful performance feedback and corrective action is expected. Building and managing relationships with supporting functions within the store and district is also a responsibility. Finally, the Assistant Manager must comply with all Company standards and procedures when handling all merchandise, including alcohol, ammunition, narcotics, and high-ticket items, and ensure appropriate cash controls, handling as much as two hundred and fifty thousand dollars per day.

Requirements

Age - 16 or older

Responsibilities

Drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts.
Proactively analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures.
Communicates sales results to associates and guides interpretation of results.
Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates.
Ensures optimal store conditions through effective merchandise presentation, accurate and competitive pricing and store standards within Company policies and guidelines.
Implements new store programs according to Company direction, while evaluating effectiveness to achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee).
Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies and procedures and with established safety, security, sales, financial and record keeping procedures and practices.
Anticipates and proactively responds to compliance issues, including Total Loss/general controls.
Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive shopping experience.
Models, enforces, and provides direction to associates on friendly and helpful customer service approaches and techniques.
Supports store initiatives to serve the community by participating in and supporting community events and developing relationships with key community groups.
Participates in company-sponsored programs, events, and sustainability efforts for associates and customers to emphasize the store’s role as an integral part of the community.
Leads Associates by conducting regular store meetings and communicating operational direction and initiatives with a focus on the OMNI and the Total Store.
Drives engagement, recognizes and rewards accomplishments and provides opportunities for professional growth.
Develops all associates and identifies high-potential associates, providing training and development to increase capability.
Demonstrates Company values by holding Associates accountable through timely, honest, specific and respectful performance feedback and corrective and disciplinary action.
Builds and manages relationships with supporting functions within the store and district (e.g. District HR Managers, etc.).
Complies to all Company standards and procedures when handling all merchandise, including but not limited to: alcohol, ammunition, narcotics, and high-ticket.
Ensures appropriate cash controls, handling as much as two hundred and fifty thousand dollar per day.