Total Loss Claims Specialist

FCIC•Bedford Park, IL

5d•Onsite

About The Position

Join First Chicago Insurance Company (FCIC) as a Full-Time Total Loss Claims Specialist and immerse yourself in a dynamic environment designed for those who thrive on making a difference! Located in Bedford Park, IL, this onsite position offers you the thrilling opportunity to navigate the complexities of auto claims, turning challenges into innovative solutions. Collaborate with a fun and energetic team that prioritizes customer-centricity and excellence, making every day a unique adventure. Here, your expertise will directly impact clients' lives, ensuring they receive the support they deserve in their time of need. If you're ready to elevate your career in a high-performance culture where your contributions are valued and celebrated, this is your chance to shine! You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and Snack/Drink Room. Seize the moment and become an integral part of a company that champions innovation and service.

Requirements

2-3 years previous auto claims insurance handling or other auto related experience required
Excellent analytical organizational, interpersonal, and communication (verbal, written, and phone) skills
General working knowledge of policies, file procedures, state rules, and regulations
Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster
Ability to use on-line claims system

Nice To Haves

College degree preferred but not required
Bi-lingual in Spanish is a plus but not required

Responsibilities

Review and determine the course of action for each assigned claim, leveraging technical expertise to support the final disposition of losses.
Investigate and evaluate total loss files for both insureds and third-party claimants.
Ensure prompt follow-up on necessary documentation like signed titles to facilitate efficient salvage resolution.
Maintain thorough documentation and keep accurate records of each claim's activity.
Prioritize and organize work to ensure timely conclusions.
Prepare and present claim evaluations for settlement authority.
Collaborate with both internal and external customers to establish facts and gather evidence.
Uphold company's commitment to quality service through professional interactions with vendors.
Provide exceptional customer service to all parties involved.