Tortilla Clerk

Heritage Grocers Group•Hayward, CA
•$18 - $21

About The Position

The Tortilla Clerk delivers quality customer service in a retail store environment and serves as a role model for the company by providing excellent customer service while maintaining company core values. The role supports tortilla department operations, product presentation, accurate weighing and labeling, and standards for cleanliness, safety, sanitation, loss prevention, and food safety. Duties may change as business circumstances or the work environment change.

Requirements

  • Valid Food Handlers Card.

Nice To Haves

  • Customer service and retail experience are desirable.

Responsibilities

  • Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner.
  • Organize products in display cases and on tables, ensuring cases are fully stocked.
  • Use scales and knowledge of weight measures to accurately weigh and label products.
  • Maintain standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety.
  • Work with professional tortilla department equipment.
  • Demonstrate personal customer service excellence and engage with customers.
  • Improve the speed and efficiency of service.
  • Perform other duties as assigned.
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