Top Dog Service Advisor

Lou Fusz Kia of Evansville • Evansville, IN

1d • Onsite

About The Position

Lou Fusz Kia of Evansville is seeking dynamic, service-oriented individuals for a Top Dog Service Advisor position. The company fosters a culture of respect and integrity, providing a rewarding, respectful, and energizing environment built on trust, humility, and passion. Employees are expected to be creative, anticipatory, and possess a strong sense of urgency, as the quality of customer experience is directly linked to supportive team relationships. The role offers opportunities for personal and professional growth, with a focus on providing an exceptional customer experience and contributing to the company's expansion. The Lou Fusz Automotive Network has served the St. Louis and surrounding areas for 70 years, remaining 100% family-owned and operated, and is committed to improving the community. The company's philosophy is based on Respect, Hard Work, Fun, Winning, Constant Improvement, and Teamwork.

Requirements

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Benefits

• Outstanding parts inventory
• Well-trained service staff
• Fair Dispatch
• We'll move your tools!
• Great environment with air-conditioned and heated shop
• Over 10,000 appointments per year and growing
• We are looking for a leader to coach and mentor our first-string technicians of tomorrow.
• Medical/RX/Dental/Vision
• Life Insurance
• 401k Plan
• Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision
• Sick Leave
• Vacation
• Funeral Leave
• Pension Plan
• Uniforms

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed