Tooling Support Coordinator

Penske • Reading, PA

2h • Hybrid

About The Position

Penske Truck Leasing, a leader in the transportation industry, is offering a unique opportunity for individuals passionate about heavy-duty shop equipment and tools. As a Shop Equipment & Tooling Support (SETS) Technician, you will focus on performing inspections, preventative maintenance, and light repairs on shop equipment and tools within your assigned geographical area at Penske service facilities. This entry-level role operates on 10-hour shifts, four days a week, Monday through Friday. Your contributions will positively impact maintenance facility operations, technicians, supervisors, and service managers, ultimately supporting the overall success of the business. A typical day involves driving a SETS truck, interacting with technicians, maintenance supervisors, and service managers while completing inspections digitally. You will capture necessary information, automate approval processes, and manage summary reporting and inventory. Some days may conclude with a same-day return home, while others may involve travel to multiple locations, with returns home every weekend. You will collaborate with the Tooling & Service Bay Technology team to identify areas for process and tooling improvement. Penske's tooling and equipment are crucial for our world-class technicians and customer service representatives to perform quality preventative maintenance and repairs on over 400,000 vehicles. Your technical skills and commitment will help us continue to drive customer success.

Requirements

• 0-3 years as an automotive or heavy duty technician with diagnostics and repair experience preferred.
• Valid Driver's License required
• High School Diploma or equivalent required.
• Excellent organization, customer service and communication skills.
• Experience using tools of the trade (Including computers, tablets, cellular devices, hand tools, power tools and diagnostic equipment, etc).
• Proficiency with Microsoft Office and web-based applications (Including Outlook, Teams, Smartsheet and Salesforce, etc).
• Regular, Predictable, full-time attendance is an essential function of this job.
• Willingness to travel as necessary within the geographical area (Penske Truck Leasing locations), work the required schedule, work at the specific location, complete Penske employment application, submit to a background screening (to include criminal checks, past employment, and education) and pass a drug screening.

Nice To Haves

• ALI Inspection Certification preferred.
• CDI Torque Wrench Certification Training preferred.
• ASE Certifications preferred.
• Associates or Tech School Degree preferred.

Responsibilities

• Perform SETS Inspection and Light Repair Procedures.
• Collaborate with location staff and SETS team to schedule visits.
• Communicate repair or replacement recommendations based on inspection results.
• Keep SETS truck organized and clean.
• Communicate Tool, Replacement Part and Garage Supplies Inventory needs.
• Identify areas of SETS process improvement.
• Assist as needed with Training of inspection and repair process with new associates.
• Other duties and tasks as required by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED