Tool Repair Technician
About The Position
SouthernCarlson is seeking a Service Technician to join their team. This full-time role involves hands-on work, troubleshooting equipment, and assisting customers in maintaining their tools. The ideal candidate will possess strong mechanical aptitude, enjoy problem-solving, and be dedicated to providing excellent customer service. The company is a leading distributor of construction and packaging tools, fasteners, and jobsite supplies, known for its commitment to reliability, integrity, and performance. SouthernCarlson fosters a culture that values people, relationships, and exceeding expectations.
Requirements
- Strong mechanical aptitude and problem-solving ability
- Customer-focused mindset with strong communication skills
- Organized and detail-oriented with the ability to manage multiple tasks
- Basic computer proficiency
- Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally
- High school diploma or equivalent required
Nice To Haves
- Experience repairing small engines, construction tools, or pneumatic/electric power tools preferred
- Previous experience in construction or industrial supply industry is a plus
Responsibilities
- Troubleshoot and repair pneumatic and electric power tools including nail guns and staple guns
- Provide customers with guidance on proper tool operation and maintenance
- Process and fulfill customer orders accurately and efficiently
- Complete documentation such as work orders, parts orders, and service records
- Partner with the sales team to resolve customer issues and ensure satisfaction
- Deliver professional, friendly customer service during all service interactions
Benefits
- Health
- Dental
- Vision
- 401(k) enrollment options
- Paid Time Off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
