Tool Rental Service Technician

Home Depot • Tuscaloosa, AL

4d

About The Position

The Tool Rental Service Technician is responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Tool Rental Service Technicians will also be expected to provide fast and friendly service to store customers both in Tool Rental and throughout the entire store as needed. In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Service Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary. This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will be expected to assist customers with general tool rental questions, demonstrating the proper use of rental tools and processing transactions.

Requirements

• Thorough knowledge of all tools.

Nice To Haves

• One year Mechanical Repair experience.
• Ability to evaluate and diagnose problems.
• Maintenance & repair of small engines, outdoor power equipment & handheld electrical devices for customers.
• Processing detailed transactions for rental equipment and customer repair.
• Job related experience in retail, tool rental technicians, mechanics, construction and landscaper.

Responsibilities

• Evaluation and repair of small engines, outdoor power equipment and handheld electrical devices.
• Making equipment recommendations.
• Ensuring that units are maintained.
• Providing fast and friendly service to store customers both in Tool Rental and throughout the entire store as needed.
• Day-to-day operation and maintenance of equipment in the tool rental department.
• Effectively managing the tool inventory by maintaining and repairing tools.
• Ordering parts for repair.
• Using a computer to process transactions.
• Training Tool Rental Associates on the proper use of tools.
• Assisting customers with general tool rental questions.
• Demonstrating the proper use of rental tools.
• Processing transactions.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed