External Manufacturing & Logistics Manager (Tolling)

Mainstream Pine Products LLC•North Charleston, SC

About The Position

Mainstream Pine Products (MPP), a growing pine chemicals company, is seeking a Toll Manufacturing Manager to own its tolling and third-party manufacturing relationships. MPP fractionates crude tall oil (CTO) into tall oil fatty acid (TOFA), distilled tall oil, rosin, and related products for customers worldwide. This full-time role manages toll manufacturing partners from contract negotiation through production, yield and loss reconciliation, and product movement. The manager also oversees storage terminals and bulk chemical logistics supporting the tolling network, including rail, tank truck, and export shipments. The position reports to the VP, Operations, and works closely with Operations, Technical, Commercial, and Finance. Travel is required 20% of the time.

Requirements

Bachelor's degree in Business, Supply Chain Management, Operations, Engineering, or a related field.
At least 5 years of experience managing toll manufacturing, tolling, or contract manufacturing relationships, preferably in chemicals or process industries.
Demonstrated experience negotiating and administering commercial agreements, such as tolling, storage, terminal, or transportation contracts.
Experience with bulk chemical logistics, including rail, tank truck, and export shipping, and related hazardous materials requirements.
Strong analytical skills, including yield, cost, and inventory reconciliation.
Excellent communication skills and the ability to work across departments and with external partners.
High level of professionalism, ownership, and judgment.

Nice To Haves

Experience in specialty chemicals, oleochemicals, pine chemicals, or other process manufacturing.
Familiarity with ERP and contract management systems, including SAP; Microsoft Dynamics 365 Business Central is a plus, as is Power BI.
Export shipping and freight forwarder experience.
Professional certifications such as CPSM or CSCP, or an advanced degree.

Responsibilities

Manage toll manufacturing partners, including day-to-day relationships, production performance, and issue resolution.
Negotiate, administer, renew, and amend tolling agreements, working with legal counsel on complex terms.
Administer toll fees, yield and loss provisions, quality specifications, inventory ownership, and liability terms.
Schedule toll production with Operations and Commercial to match customer demand and available capacity.
Lead regular performance reviews with each toller on volume, yield, quality, schedule, and cost.
Reconcile toll volumes, yields, inventory, and invoices monthly with Accounting, and maintain tolling reports for Finance and FP&A.
Compare tolling costs across partners and evaluate new toll manufacturers for capability and capacity.
Coordinate quality, safety, environmental, and regulatory requirements at toll sites.
Negotiate and manage storage and terminal contracts, including rates, capacity, and service terms.
Monitor terminal performance, throughput, and inventory accuracy, and reconcile terminal invoices.
Coordinate product movements and capacity planning with terminals to support customer commitments.
Manage inbound feedstock and outbound finished product movements for toll sites by rail, tank truck, and ISO tank.
Oversee railcar availability, scheduling, and demurrage control for tolling operations.
Support domestic bulk tank truck freight, including carrier selection, rate negotiation, and on-time performance.
Support export shipments, including booking, ISO tank and container coordination, and freight forwarder management.
Manage freight costs, carrier performance, claims, and shipping documentation.
Source and manage carriers, terminals, freight forwarders, and handling vendors that support tolling and logistics.
Support bids, rate reviews, and contract renewals with Procurement and Finance.