Toll Equipment Technician III

CAI•Portage, IN

1d•Onsite

About The Position

We are looking for a motivated Toll Equipment Technician III ready to take us to the next level! If you have advanced troubleshooting expertise, strong networking and electronics knowledge, and experience with fiber optics, RF, and toll collection systems, and are looking for your next career move, apply now. We are looking for a Toll Equipment Technician III to serve as the lead technical expert responsible for advanced diagnostics, installation, maintenance, and support of toll collection equipment and integrated systems. This position will troubleshoot complex system issues, provide technical leadership and training to technicians, and support the reliability and performance of tolling infrastructure. This position will be a full-time contract, and onsite in Portage, IN.

Requirements

Associate's degree in Information Systems Technology, Electronics, Computer Science, or a related field, or equivalent combination of education and experience
Experience in electronic equipment maintenance, toll systems, intelligent transportation systems (ITS), or a related technical field
Advanced knowledge of electronic systems, computer networks, network protocols, and computer hardware repair
Advanced knowledge of fiber optic systems, testing, and troubleshooting
Advanced knowledge of radio frequency (RF) systems and antenna technologies
Advanced knowledge of CCTV systems, video management platforms, and IP camera systems
Knowledge of SCADA systems and industrial control systems
Ability to read and interpret complex wiring diagrams, schematics, network topology diagrams, and technical documentation
Experience troubleshooting integrated hardware, software, and networking environments
Strong written and verbal communication skills
Strong leadership, mentoring, and technical training abilities
Ability to manage multiple priorities and collaborate effectively across departments
Valid driver's license with the ability to maintain driving privileges
Ability to work assigned shifts and participate in an emergency on-call rotation
Ability to lift up to 50 pounds
Ability to work at heights up to 30 feet

Nice To Haves

Bachelor's degree in Information Systems Technology, Electronics, Computer Science, or a related discipline
Industry certifications such as CompTIA A+, CompTIA Network+, or equivalent technical certifications
Fiber optic certification
Experience with toll collection systems, revenue collection equipment, or other complex automated transportation systems
Experience leading technical projects and mentoring technical staff
Experience with facilities maintenance and environmental monitoring systems

Responsibilities

Serve as the technical lead and escalation point for complex toll equipment and system issues
Perform advanced diagnostics, troubleshooting, and root cause analysis across integrated tolling, networking, server, and software systems
Install, configure, maintain, and repair toll collection equipment, lane controllers, networking devices, CCTV systems, and RF equipment
Perform advanced hardware installations, cable terminations, and system upgrades involving coaxial, CAT5, and fiber optic cabling
Configure and troubleshoot Windows, Unix, and Linux-based tolling systems and network devices
Interpret wiring schematics, network diagrams, and system architecture documentation to support maintenance and upgrades
Develop and oversee preventative maintenance programs to maximize equipment performance and minimize downtime
Train and mentor technicians on advanced troubleshooting techniques, new equipment, and operational procedures
Support installation, testing, and commissioning activities for new and existing tolling sites
Manage inventory and recommend spare parts requirements based on maintenance trends and failure analysis
Maintain accurate documentation in incident management and inventory management systems
Participate in project initiatives, system improvement efforts, and technical team meetings
Participate in after-hours on-call rotation and respond to critical system issues as required
Perform other duties as assigned