To Go Specialist

Perry's Restaurants•Grapevine, TX

3d•Onsite

About The Position

The To-Go Specialist position is about answering phone calls and assisting guests with placing their To Go order. This role requires maintaining a cheerful, courteous disposition and a neat, clean, and professional image. The specialist must possess proficient knowledge of the menu to explain offerings and answer questions. They will also monitor and enter orders from 3rd party platforms into the POS, properly deliver orders to drivers, and deliver food and beverages to guests in a timely manner. This includes retrieving food orders from the kitchen and packaging them appropriately. The role also involves setting up and maintaining the dedicated workstation, preparing supplies like to-go condiments and sauces, and assisting other FOH staff during downtime. Adherence to all safety and sanitation policies is required.

Requirements

Maintain a cheerful, courteous disposition.
Maintain a neat clean and professional image.
Possess proficient knowledge of the menu to explain our offerings to the Guests and answer any questions.

Responsibilities

Answers phone calls and assist guests with placing their To Go order.
Monitors and enters all orders from 3rd party To Go platforms into the POS and properly delivers orders to the dedicated drivers.
Delivers food and beverages to Guests in a timely manner, which includes retrieving food orders from the kitchen and packaging them in the appropriate containers.
Sets up and maintains the dedicated workstation throughout the shift.
Prepares supplies for the shift, including, but not limited to to go condiments and sauces.
Assists other FOH staff members with service points during downtime.
Adheres to all Perry’s Steakhouse and Grille safety and sanitation policies and procedures.