Olive Garden - To Go Specialist

Recipe Unlimited • Winnipeg, MB

15h • Onsite

About The Position

At Olive Garden, we believe life is best shared around the table. From every heartfelt server greeting to every basket of our fresh-baked breadsticks, we’re here to bring people together over a meal worth sharing. With our endless first courses, homemade soups and sauces and signature classic favourites, Italian generosity is always on the table. Step inside and feel transported to the heart of a lively kitchen - our warm, welcoming atmosphere will make you feel right at home. Because when you’re here, you’re family.

Overview:
As a To-Go Specialist, you create the guests’ first and lasting impression of our takeout experience. With a warm smile and friendly communication, our To-Go team members are responsible for delivering a welcoming, efficient, and accurate service experience for every guest. Whether taking orders in person or over the phone, you ensure each interaction is positive and professional.
As a To-Go Specialist, you will ensure that all guest and team member touch points, as well as the takeout area, are regularly sanitized and maintained. You will take pride in building loyal guests by accurately taking orders, coordinating with the kitchen, and carefully packaging each order to ensure quality, completeness, and presentation. You will also offer suggestions to enhance the guest experience and ensure every order meets our standards.
Finally, you will complete the guests’ experience by processing payments accurately, thanking them for their order, wishing them a fond farewell, and inviting them to return.

Requirements

• Dynamic, energetic and self-confident personality
• Excellent communication, social and organizational skills
• Ability to multi-task and maintain high energy in a fast-paced environment
• Ability to work a flexible schedule
• Ability to work as part of a team and help contribute to a positive Guest experience, however necessary
• Openness to learning, coaching and career growth

Responsibilities

• Greet and welcome Guests picking up takeout orders in a friendly and professional manner
• Answer the phone promptly and accurately take Guest orders, ensuring all details and modifications are clearly captured
• Coordinate with the kitchen to ensure orders are prepared accurately and in a timely manner
• Carefully package takeout orders, double-checking for accuracy, completeness, and presentation
• Monitor food quality and ensure all items meet company standards before handing off to Guests
• Process payments accurately, including cash, debit, and credit transactions
• Manage multiple orders at once while maintaining organization and attention to detail
• Accurately complete all set up and closing procedures for the takeout area
• Maintain cleanliness and sanitation of the takeout station and high-touch surfaces
• Offer a friendly final farewell to Guests, thank them for their order, and invite them to return

Benefits

• 20% employee discount dining card valid at participating brands
• Flexible scheduling
• An energetic and dynamic team
• Competitive wages
• Fun working environment
• Growth and development opportunities within the restaurant
• Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed