To-Go Specialist

PF Changs China Bistro • Orlando, FL

10d • Onsite

About The Position

The Takeout Restaurant Cashier Specialist is responsible for all aspects of our guests to go, takeout, delivery, curbside pick-up, and catering needs by providing exceptional service in a timely manner. P.F. Chang's embraces its Asian heritage, using fresh ingredients and pure cooking methods since its inception in 1993. The company has 210+ U.S. restaurants and 100+ international locations. Its purpose is to Celebrate Life. Family. Food., treating team members like family, fostering learning and growth, and striving for joyful hospitality.

Requirements

• Previous experience is not required – we will train you!
• Ability to multitask and organize multiple types of orders at the same time.
• Ability to follow all company policies, procedures, and standards.
• Understanding of English language.
• Ability to place orders through the point of sale (POS) system.
• Knowledge of proper sanitation practices and safety procedures.
• Must possess a current Food Handlers Card, or ability to obtain food handler’s card, where applicable.

Responsibilities

• Answers phone and greets guests courteously assisting them in ordering the perfect meal for their event, walk-in, call-in, takeout and catering orders
• Represents restaurant as P.F. Chang’s ambassador in the community and during takeout and catering events
• Provides excellent hospitality and strong two-way communications resulting in satisfactory guest feedback
• Understanding different menu items for takeout, catering, and delivery to guide guests on choosing menu items and to be able to answer questions regarding menu items, and types of services offered
• Works with the restaurant management team for planning of take out and catering orders
• Operates kitchen equipment including coffee machine, iced tea machine, lemon slicer, order display system and cash register
• Responsible for packaging and labeling all items and ensuring all necessary components are included for each order
• Review each order with the guest and/or delivery team member
• Responsible for processing payment for orders handling cash
• Performs side work and cleaning duties as needed

Benefits

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations
• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees