To-Go

Texas Roadhouse•Alliance, OH

1d•Onsite

About The Position

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie? Texas Roadhouse is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.

Requirements

Must be at least 16 years of age
Must be able to work a flexible schedule including nights, weekends, and holidays
Must be able to stand for extended periods of time
Must be able to lift up to 25 pounds
Must have excellent communication and customer service skills
Must be able to work in a fast-paced environment
Must be able to multitask and prioritize tasks
Must be able to work independently and as part of a team

Nice To Haves

Previous experience in a restaurant or customer service role
Knowledge of the Texas Roadhouse menu
Experience with point of sale (POS) systems

Responsibilities

Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
Uses proper phone etiquette when answering calls and taking orders
Knowledgeable of menu to accurately take and place orders
Demonstrates strong organization and accuracy when packaging orders
Works collaboratively with Back of House staff to complete orders
Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
Understands our online and mobile app ordering systems
Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
Practices proper safety and sanitation procedures
Exhibits teamwork at all times