TMS Treatment Coordinator

Salience TMS Neuro Solutions•Plano, TX

5d•Onsite

About The Position

The Treatment Coordinator plays a pivotal role in ensuring that we are staying the course with our mission through providing excellent patient care. The Treatment Coordinator is a highly trained technician who administers daily TMS treatment. Their responsibilities revolve around patient needs and the daily treatment. This includes handling of the treatment equipment, patient documentation and tracking, scheduling, and excellent customer service to meet our patient's needs. The Treatment Coordinator must possess excellent customer service skills, attention to detail, a willingness to learn, and dedication to our mission. We are looking for those who have a desire to help build on our foundation as a team to heal our communities and have the patient’s best interest in mind. Candidates for this position are required to have access to instant and reliable transportation and no issues working within our operating hours. (Operating hours may vary between locations). Our average hours of operation are Monday-Friday. This is a full-time position requiring 32-40 hours per week with some possible over time depending on need and patient load. Our comprehensive training program is proven to transform candidates with little or no previous experience with TMS Therapy, into fully knowledgeable and certified Technicians who provide excellent daily treatment for our patients. Our training program far surpasses the industry standard, as we involve a group atmosphere and a dedicated Trainer. Training consists of both lecture in a classroom setting and hands-on experience that leads to a final certification. During training, travel is required to work at our different sites; therefore, reliable and instant transportation is required for this position.

Requirements

Exceptional Communication and Written Skills
Maintains the highest level of patient confidentiality
Ability to interact professionally with patients, families, physicians, and other healthcare workers
Demonstrates a high level of flexibility to meet patient needs
Demonstrates commitment to the vision, mission, and values of the company
Accuracy with attention to detail
Ability to work both independently and/or as part of a team in a fast-paced environment
Well organized; able to prioritize multiple projects and deadlines, multi-task skills
Excellent customer service skills with sound sensitivity judgments and courteous phone manner
High-energy; productive work habits, flexible, and adaptable to change
Has emotional intelligence to work with behavioral health patients
Excellent typing skills and computer proficiency
Experience working in Client or Patient facing Customer Service
Has a valid Driver’s License
Ability to fully function both shoulders, arms, wrists, hands, and fingers independently of one another.
Light but frequent and repetitive movements are required.