TM Account Specialist
About The Position
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
Requirements
- Associates Degree or higher preferred
- Comparable work experience
- MS office expertise (MS Excel, Word, Outlook, Project)
- Ability to read, write, speak and understand English
- Proven understanding of the technical aspects of Treasury Management products i.e. file formats, file transmissions.
- Excellent written/oral communications skills
- Proven success in problem analysis and resolution
- Strong attention to detail and accuracy
- Strong organization skills
- Ability to manage multiple detailed work assignments with a high degree of accuracy
- Must be a team player.
Nice To Haves
- Treasury Management experiences, preferred.
- Prior experience with Fiserv Premier Core and Fiserv Commercial Center, preferred.
Responsibilities
- Assists with commercial account openings complying with all BSA, CIP, OFAC, and bank policies surrounding new customer deposit account set-ups.
- Assists with tracking new account and Treasury Management documentation
- Assists with performing Treasury Management account maintenance such as but not limited to signer changes, address changes, check orders, debit card orders, fraud claim submissions
- Partner with Treasury Management Sales Officers and/or management in resolving customer issues or complaints
- Possess an understanding of the financial services offered by the bank while specializing in Treasury products
- Assist with fee reversals and account research when a need
- Complies with Bank Secrecy Act, OFAC and USA PATRIOT Act including adhering to the Customer Identification Program, customer due diligence procedures, identifying high risk accounts, and reporting suspicious and/or fraudulent activities to FIU department.
- Completes all bank compliance training in a timely manner.
Benefits
- On the job training with other Treasury Management team members.
- Required annual compliance training.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
