Title Specialist

OneMain Financial • West Valley, UT

1d

About The Position

OneMain Financial is seeking a Title Specialist, who will be responsible for maintaining a high performing auto secured loan portfolio rating for our branch network and centralized accounts. This will be done through administrative and customer service-oriented tasks.

Requirements

• High School Diploma or GED
• 1 (One) or more year(s) in customer service
• Ability to review loan and title documents in a timely fashion.
• Strong communication skills (oral, written, and interpersonal).

Nice To Haves

• Prior experience in auto titling and/or lending is preferred but not necessary.

Responsibilities

• Identify, sort, and process mail as it relates to our stake as lienholder on customer’s auto property.
• Answer phone and email inquiries from our branch network with questions about the lien placement process and using our third-party vendor system.
• Identify anomalies or complex issues and decisively escalate to provide a timely and seamless transition within the process.
• Partner with our branch network to increase their lien perfection rates on auto secured loans.
• Act as a liaison between multiple internal and external customers and/or vendors.
• Maintain thorough knowledge and understanding of OneMain’s policies and procedures, as well as state and federal laws.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED