Title Processor

AcrisureKnoxville, TN
Onsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. Concord Title is your trusted partner in real estate. Whether buying, selling, or refinancing, real estate is one of the most important financial decisions a person can make. That’s why partnering with a title company that protects your interests and supports your success is essential. With more than 90 years of combined industry experience and attorneys available to provide expert guidance, our knowledgeable team is committed to delivering a personalized experience with professionalism, responsiveness, and care. We take pride in building lasting relationships and helping our clients navigate every transaction with confidence. Job Summary We are seeking a Title Processor to join our team in Knoxville, TN. The Title Processor is responsible for supporting title and escrow functions including pre-closing and post-closing duties while coordinating with agents and lenders.

Requirements

  • Demonstrated effective customer service experience to a diverse audience to enhance service delivery, with an emphasis on excellent phone etiquette.
  • Carries out duties in compliance with all federal and state regulations and guidelines.
  • Compliance with all company and site policies and procedures: Remains current in profession and industry trends
  • Ability to work effectively with others and have critical thinking skills to solve problems.
  • Must have high school diploma or GED
  • Must have a minimum of 1 year industry experience performing the title and escrow duties of this position.
  • Notary or ability to obtain within 30 days
  • MS Office in the preparation and execution of your duties and responsibilities.
  • Knowledge of title industry software Softpro Select.
  • Familiar with title and escrow regulations in the state where employed.
  • Successfully completes regulatory and job training requirements

Responsibilities

  • Prepare the preliminary settlement statements.
  • Coordinate closing of transaction with applicable parties, such as agents and lenders.
  • Order necessary items for transactions, such as condo/HOA statements, tax certifications, payoff statements, surveys, and bring downs/updates.
  • Knowledge of how to deal with Estates and Mobile Homes
  • Makes a positive contribution as demonstrated by: Making suggestions for improvement Learning new skills, procedures, and processes
  • Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, demonstrate resourcefulness in setting priorities.
  • Ability to perform repetitive tasks while maintaining speed of work and attention to detail without loss to production.
  • Responsible for delivering high level customer service.
  • Other duties as required.

Benefits

  • Comprehensive medical insurance
  • dental insurance
  • vision insurance
  • life and disability insurance
  • fertility benefits
  • wellness resources
  • paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • commuter benefits
  • employee discount programs
  • Paid maternity leave
  • paid paternity leave (including for adoptive parents)
  • legal plan options
  • pet insurance coverage
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