Title Examiner - Foreclosure

Mackie Wolf Zientz Mann•Little Rock, AR

3d•Onsite

About The Position

This role is responsible for accurate and timely data entry into the firm's case management system and client websites. The position involves corresponding with clients via phone and written communication, responding to inquiries, and providing information on title curative matters. Key duties include accessing client websites to request and upload documents, examining foreclosure title searches to assess the current condition of title, notifying clients of title issues and recommended curative procedures, and assisting attorneys in resolving title issues through claims or manual processes.

Requirements

Accurate and timely entry of data in the firm’s case management system.
Correspond with firm clients through telephone and written communication.
Respond to client inquiries and provide information regarding title curative matters.
Access client websites to request documents, upload documents and update the client’s website with accurate information regarding title curative matters.
Examination of foreclosure title searches to determine the current condition of title.
Notify clients of all pending title issues and recommended title curative procedures.
Assist attorneys in curing title issues via the title claims process or manual curative process.
Ensure all required information is properly entered into the firm’s case management system and client websites in a timely and efficient manner.
Provide timely and accurate responses to client inquiries.
Examine title searches from various title vendors for accuracy of the chain of title, to identify liens that require notice of the foreclosure sale, for lien priority and for legal description accuracy.
Identify title issues that require curative action and assist the attorney in curing the title defect.
Identify breaks in the chain of assignment and prepare an assignment that completes the assignment chain for client review and execution.
Identify and request from the client any missing documents and/or data needed for the title curative process.
Answer client inquiries via telephone or email and respond in a timely, accurate and professional manner.

Responsibilities

Accurate and timely entry of data in the firm’s case management system.
Correspond with firm clients through telephone and written communication.
Respond to client inquiries and provide information regarding title curative matters.
Access client websites to request documents, upload documents and update the client’s website with accurate information regarding title curative matters.
Examination of foreclosure title searches to determine the current condition of title.
Notify clients of all pending title issues and recommended title curative procedures.
Assist attorneys in curing title issues via the title claims process or manual curative process.
Ensure all required information is properly entered into the firm’s case management system and client websites in a timely and efficient manner.
Provide timely and accurate responses to client inquiries.
Examine title searches from various title vendors for accuracy of the chain of title, to identify liens that require notice of the foreclosure sale, for lien priority and for legal description accuracy.
Identify title issues that require curative action and assist the attorney in curing the title defect.
Identify breaks in the chain of assignment and prepare an assignment that completes the assignment chain for client review and execution.
Identify and request from the client any missing documents and/or data needed for the title curative process.
Answer client inquiries via telephone or email and respond in a timely, accurate and professional manner.
Perform all other duties as requested.