Title & Closing Support Specialist

Northwest Title • Grandview Heights, OH

6d

About The Position

We're looking for a dependable, detail-oriented team member to join our team. As a Title & Closing Support Specialist, you'll play an important behind-the-scenes role — keeping documents accurate, processes on track, and our client-facing teams equipped to deliver a seamless closing experience.
This position is a great fit for someone who takes pride in accuracy, organized work, and professional communication. No prior experience in real estate or title is required — just strong attention to detail, a fast and accurate typing speed (60+ WPM), and a reliable, team-first mindset.
We're hiring for both entry-level and experienced candidates. Your final placement — Support Assistant or Support Specialist — will be determined during the interview process based on your background and skill set.

Requirements

• Enjoy administrative, document-heavy work and take pride in getting the details right
• Type at least 60 WPM with strong accuracy
• Communicate professionally in writing and on the phone — even under pressure
• Are self-motivated and can manage your workload independently while collaborating well with a team
• Thrive in a structured, process-driven environment with consistent expectations
• Are comfortable juggling multiple tasks and following through until everything is complete
• Want to start a career in an established company that values integrity, trust, and long-term commitment

Nice To Haves

• Office administration, data entry, or clerical work
• Background in real estate, mortgage, banking, legal, or other document-intensive roles
• Experience handling multiple deadlines with strong attention to detail
• Basic knowledge of real estate title principles

Responsibilities

• Monitor shared team inboxes and respond to or forward emails promptly and professionally
• Review incoming documents for completeness, accuracy, and compliance with company standards
• Maintain organized filing systems, production spreadsheets, and tracking dashboards
• Deliver final title products to customers via mail, email, or document portals
• Research and obtain lien payoffs, releases, back title policies, and public record information
• Review documents for legal effectiveness and resolve issues prior to recording
• Submit e-recordings in compliance with county requirements
• Communicate clearly with internal teams, lenders, and external parties to resolve outstanding items
• Support team production efforts and provide backup coverage as needed

Benefits

• PTO begins accruing on your first day
• 10 paid holidays annually
• Medical (including telehealth), dental, and vision insurance
• 401(k) with employer match
• FSA and HSA options
• Company-paid life insurance
• Generous bereavement policy — including pet bereavement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees