About The Position

Are you self-motivated and eager to launch an exciting new career opportunity? ServiceLink, the unrivaled leader in the mortgage industry, seeks a results-driven individual with superior interpersonal and communication skills to fill the position of Title and Closing Specialist. The ideal candidate must be action-oriented and passionate about providing exceptional results for our clients. If you thrive in a fast-paced environment and excel at learning new processes, we invite you to apply today. Don’t miss this exciting opportunity to join ServiceLink, a company committed to providing on-going training and supporting every employee’s unique career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Review Work in Progress reporting to ensure completion of assigned duties · Review Title Commitment for clearance · Engage borrowers and agents to confirm closing dates, location, documentation and funds · Process closing documents in accordance with state requirements and client instructions · Address inquiries from clients, borrowers, agents and internal staff WHO YOU ARE You possess … · Practical work experience within the real estate industry, including a working knowledge of originations title and closing processes and title curative practices · Excellent customer service and communication skills · Strong verbal and written communication skills · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards

Requirements

  • Practical work experience within the real estate industry, including a working knowledge of originations title and closing processes and title curative practices is preferred
  • High School Diploma or equivalent preferred
  • Strong computer skills, including experience with Microsoft Office suite and mortgage software platforms
  • Excellent verbal and written communication skills
  • Strong customer service skills
  • Detail-oriented with a proven track record of quality
  • Ability to multi-task, organize, prioritize, research and resolve issues within tight deadlines to meet client requirements

Responsibilities

  • Review Work in Progress reporting to ensure completion
  • Process title and closing orders in accordance with ServiceLink and client requirements
  • Process various products, including Full Title Search, Institutional Lender Search with or without easements and restrictions, Property Report Search, Deed Copy Search, Mortgage Recordings, etc.
  • Review vendor performance reports
  • Engage agents and borrowers to confirm all aspects of the assigned title and closing orders
  • Review and respond to management inquiries as needed
  • Meet minimum daily production quota while maintaining a high degree of quality
  • Assist supervisors in maintaining processing timelines and production requirements
  • Prepare and deliver reporting to clients as needed
  • Perform all other duties as assigned
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