Title Clerk - Toyota West

Germain Automotive Partnership•Columbus, OH

3d•Onsite

About The Position

The Title Clerk is responsible for processing all title and tax documents for new and used vehicle sales. This role involves preparing payoff checks, managing floor plan transactions, and ensuring all funds are collected and lien holders are paid before processing title applications. The Title Clerk will also bill out dealer trades, prepare Certificates of Origin, and maintain a comprehensive list of outstanding title work, reporting any issues to management. Additionally, this position handles customer inquiries regarding titles and registrations, stays updated on title regulations, and conducts training sessions for staff. The Title Clerk will also cross-train colleagues and direct the title runner's daily activities, assisting with monthly inventory and floor plan reconciliations.

Requirements

Must be an excellent problem solver
Must be a team player
Must be highly organized, able to work independently and maintain a neat work area.
Professional dress in a neat and business-like manner.
A valid driver’s license is required.
Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required.

Nice To Haves

Bilingualism is not required but can be very helpful.

Responsibilities

Processes all title & tax documents for new and used vehicle sales.
Prepares payoff checks for new vehicles and trade-ins.
Makes floor plan payoffs & assists with floor plan audits.
Verifies that funds have been collected and the correct lien holder paid off before processing title applications.
Bills out all dealer trades and prepares Certificates of Origin.
Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the accounting manager.
Signs over titles for all wholesalers who have paid in full. Reports to management of any funds not collected from wholesalers due to missing or incomplete title work.
Handles customer inquiries regarding status of title, registration or other documents.
Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations and conducts periodic training sessions for managers and sales personnel regarding title regulations and procedures.
Cross-trains others to handle title clerk daily responsibilities.
Directs title runner in daily routines.
Assist with monthly vehicle physical inventory and floor plan reconciliations.