Title Clerk

Carter Motors•Lynnwood, WA

5d•Onsite

About The Position

This position is responsible for processing vehicle titles using the respective states/agencies guidelines in a timely and accurate manner to assure a high level of customer satisfaction while satisfying company policies. Schedule - Full-Time, 4-10's or Mon-Fri available Pay - $23.00-27.00 an hour DOE

Requirements

Proficient in Microsoft Office (Word, Excel, and Outlook)
10-key and the ability to operate other office equipment
Two to four years of previous dealership experience as a Title Clerk required
Ability to follow directions from several managers
Positive attitude and ability to work well with a team
Pre-employment background check, reference check & drug screen is required

Responsibilities

Accurately process incoming titles daily from trade-ins or dealerships, match the checks daily to the title and invoice.
Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer- focused manner.
Open and accurately record incoming titles daily according to established procedures.
Troubleshoot and problem solve issues relating to titles; odometer discrepancies, power of attorney, etc.
Match sold titles with invoices.
Responsible for recording floor plans
Processes off-street and wholesale purchases for the Used Car department.
Maintain a high level of confidentiality.
Contribute to and encourage others to demonstrate a team focused, values based, service culture throughout the company.
Contribute to effective operations by providing support where and when needed.
Perform other duties as assigned or requested to assure optimum service levels