About The Position

Tire Store Manager OR Body Shop Manager needed (East Mesa) World Wide RV is seeking a results-driven Manager to lead our busy Recreational Vehicle Service Department. This is an exciting opportunity for a proven leader with experience in tire or body shop operations, who thrives in a fast-paced, customer-focused environment. As a full-service dealership with a large Service, Parts, and Body Shop, we are committed to delivering exceptional service to every customer. This role is perfect for someone looking to advance their career, build a strong team, and make a real impact on a growing dealership.

Requirements

  • Minimum 3 years of Service experience in a dealership, tire, or body shop environment
  • Strong commitment to exceeding customer expectations
  • Excellent communication skills to work effectively with customers, employees, and vendors
  • Proficient computer skills
  • Solid and reliable work history
  • High school diploma or equivalent

Responsibilities

  • Greeting customers, scheduling service appointments, and gathering vehicle information
  • Listening to customer requests and clearly documenting service needs on repair orders
  • Estimating costs and repair times while accommodating customer schedules
  • Resolving customer concerns promptly and maintaining high customer satisfaction
  • Monitoring vehicle progress during service, communicating updates, and obtaining approval for additional work
  • Securing warranty approvals and processing reimbursements

Benefits

  • Medical contribution
  • Health, Dental, Life Insurance plans
  • Friendly, professional, drug-free environment
  • Opportunity to work with a growing, dedicated team at World Wide RV
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