Body Shop Manager
About The Position
The Body Shop Manager is responsible for managing daily operations, ensuring customer satisfaction, and maintaining profitability within the department. This role involves coordinating with insurance adjusters, overseeing body repairs, and ensuring compliance with industry standards and regulations. Why This Role? This position offers an opportunity to lead a dynamic team while driving operational excellence in a fast-paced environment. It combines technical expertise with customer-focused strategies to ensure business growth and customer satisfaction. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Requirements
- 5–10 years of experience in auto body shop management or related field.
- High school diploma or GED; advanced degrees (Associate/Bachelor’s) preferred.
- Strong leadership skills: hiring, training, and motivating employees.
- Proficiency in industry software for estimating, recordkeeping, and workflow management.
- Knowledge of federal regulations affecting body shop operations.
Nice To Haves
- Automotive Service Excellence (ASE) Certifications (e.g., Damage Analysis, Painting & Refinishing).
- I-CAR Advanced Training Certificates (e.g., Aluminum Repair, Collision Repair).
Responsibilities
- Build relationships with insurance adjusters and customers to drive sales.
- Schedule and supervise employees to meet productivity and quality standards.
- Conduct spot checks to ensure high-quality repairs and minimize comebacks.
- Ensure adherence to regulations and provide necessary safety training.
- Manage accounts receivable, prepare final billings, and maintain records.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
11-50 employees
