This position is responsible for assisting members in the selection and purchase of tires, properly installing and repairing tires, completing necessary tire bay documentation, and maintaining tire bay policies and procedures. Team members are expected to carry out job functions and responsibilities as assigned, support the application of club policies, procedures and compliance, and strive for flawless execution while holding themselves accountable. They should act with honesty and integrity, lead with the member in mind to address concerns, and ensure a safe and positive environment for members and colleagues. Embracing inclusion and diversity, working collaboratively and with respect, and moving with speed and agility are key aspects of the role. Team members should innovate and adapt, maintain a friendly and positive attitude, and deliver service excellence through all points of contact. They are responsible for resolving and deescalating member concerns, ensuring a safe and positive environment and experience for members, and demonstrating a daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean). Club standards are to be delivered daily with commitment and pride, ensuring a grand opening look, all items stocked, promotional plans executed, visible accurate signage, and a clean and organized environment inside and out. Team members should understand how to access and read production and/or financial performance reporting for their department and see the connection between consistent execution and its positive impact on the business.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed