Responsible for assisting members in the selection and purchase of tires, properly installing and repairing tires, completing necessary tire bay documentation, and maintaining tire bay policies and procedures. Team Members carry out job functions and responsibilities as assigned, support the application of club policies, procedures and compliance, and strive for flawless execution. They hold themselves accountable, act with honesty and integrity, and lead with the member in mind to address any and all concerns. Team members ensure a safe and positive environment for members and each other, embrace inclusion and diversity through collaboration and respect, and work as a team to achieve goals. They move with speed and agility, innovate and adapt, and maintain a friendly and positive attitude. Members receive service excellence through all points of contact, and concerns are resolved and deescalated. A daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) is expected, along with fast, friendly service and full, fresh, clean club standards. Team members work to deliver GOLD club standards daily, with commitment and pride to deliver a Grand opening look daily, with all items stocked and promotional plans executed. They maintain visible accurate signage and ensure the club is clean and organized, inside and out. Team members know their business by understanding how to access and read production and/or financial performance reporting for their department and see the connection between consistent execution and its positive impact on the business.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed