Tire Sales and Installation Team Member Part Time

BJ's Wholesale Club • Kissimmee, FL

8d • Onsite

About The Position

This role is responsible for assisting members with tire selection and purchases, performing proper tire installation and repair, completing necessary tire bay documentation, and adhering to tire bay policies and procedures. Team members are expected to carry out assigned job functions, support club policies, and strive for flawless execution. They must act with honesty and integrity, prioritize member needs, and escalate concerns appropriately. Ensuring a safe and positive environment for members and colleagues, embracing inclusion and diversity, and working collaboratively are key aspects of the role. Team members should move with speed and agility, innovate and adapt, and maintain a friendly and positive attitude. Delivering service excellence, resolving member concerns, and ensuring a safe and positive member experience are paramount. A daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) and GOLD Club Standards (Fast, Friendly, Full, Fresh, Clean) is expected. This includes maintaining a Grand Opening look daily, executing promotional plans, ensuring visible and accurate signage, and keeping the club clean and organized. Understanding department performance reporting and the connection between consistent execution and business impact is also important.

Requirements

• Must be at least 18 years of age.
• Valid driver’s license and ability to drive automatic and manual transmission vehicles required.
• Strong interpersonal skills required.
• Basic computer skills or a willingness to learn basic computer skills required.
• Ability to lift over 30 pounds with assistance.
• Must pass Michelin training levels one through four within three months of hire.

Nice To Haves

• Prior tire installation experience preferred.

Responsibilities

• Assist members in the selection and purchase of tires, including verifying sizes for vehicles.
• Properly install, mount, dismount, rotate, and balance tires.
• Properly dispose of tires.
• Fill propane tanks as needed if certified per DOT requirements.
• Maintain a clean and professional tire bay and waiting area.
• Merchandise tire displays and automotive products.
• Provide knowledgeable service to members at the tire desk.
• Coordinate with Home Office regarding member tire needs as needed.
• Maintain an accurate and complete supply inventory.
• Understand and appropriately utilize available special-order tire programs.
• Comply with safety and cleanliness standards and properly utilize tire bay equipment.
• Ensure all tire bay scheduling data and documentation is completed for sales and service orders.
• Maintain all club policies and procedures.
• Perform other duties as assigned, including working in other departments as needed.
• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Act with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Greet, Anticipate, Appreciate (GAA) members.
• Work with commitment and pride to deliver GOLD club standards daily.
• Maintain visible accurate signage.
• Know how to access and read production and/or financial performance reporting for your department.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with a 15% discount
• $1,000 Sign-On Bonus

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed