Responsible for assisting members in the selection and purchase of tires, properly installing and repairing tires, completing necessary tire bay documentation, and maintaining tire bay policies and procedures. Team Members carry out job functions and responsibilities as assigned, support the application of club policies, procedures and compliance, and strive for flawless execution. They hold themselves accountable, act with honesty and integrity, and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate. Team Members ensure a safe and positive environment for members and each other, embrace inclusion and diversity by working together with collaboration and respect, and work as a team to achieve goals. They move with speed and agility, innovate and adapt, and maintain a friendly and positive attitude. Members receive service excellence through all points of contact, and concerns are resolved and deescalated. A daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) is expected, along with delivering fast, friendly service and maintaining full, fresh, clean club standards. Team members work to deliver GOLD club standards daily, with commitment and pride to deliver a Grand Opening look daily, ensuring all items are stocked and promotional plans are executed, with visible accurate signage, and a clean and organized environment inside and out. Team members understand how to access and read production and/or financial performance reporting for their department and see the connection between consistent execution and its positive impact on the business.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed