Tire Bay Supervisor Full Time
About The Position
Responsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay and policies and procedures. This role involves leadership in business acumen, strategic thinking, effective communication, and driving results. It also includes teaching, coaching, and leading team members, ensuring service excellence for members, and maintaining club standards. The supervisor must understand key metrics, drive performance, and correct process breakdowns. Major tasks include supervising tire bay team members, ensuring safety and adherence to policies, managing scheduling, overseeing tire installation, sales, and repairs, maintaining equipment and inventory, managing sales transactions, and ensuring compliance with safety and cleanliness standards. The role also involves managing audits, records retention, certifications, building relationships with team members, and conducting performance appraisals. A specific requirement for managers on duty in Florida is to hold a qualifier certification for retail propane operations, with BJ's covering the training and exam costs.
Requirements
- At least 18 years of age.
- High School diploma and/or college degree preferred.
- Valid driver’s license and ability to drive automatic and manual transmission vehicles required.
- Strong interpersonal skills, organizational skills and attention to detail required.
- Basic computer skills required.
- Knowledge of tires, batteries, propane tanks, and tire bay equipment required.
- Must pass Michelin training levels one through four within three months of hire.
- Ability to lift over 30 pounds with assistance.
- Demonstrates leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
- Strong interpersonal skills, organizational skills and attention to detail required.
Nice To Haves
- Prior tire installation and sales experience preferred
- Level 400 certified technician preferred
Responsibilities
- Supervises tire bay team members.
- Ensures tire bay team members work in a safe environment and are following all tire bay policies and procedures.
- Ensures proper scheduling and staffing within areas of responsibility.
- Responsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires.
- Installs, sells, and repairs tires.
- Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy.
- Maintains and orders tire installation equipment.
- Responsible for the safe and proper operation of tire bay equipment.
- Maintains a clean and professional tire bay and waiting area.
- Merchandise tire displays and automotive products.
- Ensures that knowledgeable service is provided to members at the tire desk.
- Coordinates with Home Office regarding member tire needs as needed.
- Maintains an accurate and complete supply inventory.
- Understands and appropriately utilizes available special-order tire programs.
- Responsible for monitoring tire bay sales transactions and handling cash transactions when applicable.
- Complies with safety and cleanliness standards.
- Manages tire bay audits, and checklists.
- Responsible for overseeing tire bay records retention policies and procedures.
- Responsible for ensuring all TIA Certifications, Titan Certifications are completed timely and on file for all tire bay team members.
- Reference PlayerLync to follow up on all additional trainings required for tire bay team members.
- Build working relationships with tire bay members.
- Motivate and empower each team member to see their own potential and to grow within the company.
- Complete and administer performance appraisals with each tire bay team member.
- Provide clear, constructive communication.
- Maintains all club policies and procedures.
- Performs other duties as assigned, including working in other departments as needed.
Benefits
- Weekly Pay
- Free BJ’s Memberships
- Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
- Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
- 401(k) Retirement Savings Plan with company match
- Employee Stock Purchase Plan
- BJ’s will pay for 100% of the training and cost of the exams to obtain the Florida qualifier certification for propane operations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
