About The Position

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Must successfully complete all job-required trainings and assessments within a prescribed time period.

Nice To Haves

  • Auto service industry experience
  • Retail Experience

Responsibilities

  • Collaborates with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians.
  • Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality.
  • Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement, utilizing hand-held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
  • Communicates equipment, tools, and supplies needs to the TBC Lead, tracking and monitoring returns and special orders.
  • Operates cash registers, processes transactions, works hands-on in the physical area, maintains accurate inventory, audits safety and compliance standards, and reports TBC complaints, safety hazards, and problems with products, services, and work areas.
  • Completes paperwork, logs, and other required documentation, ensuring merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
  • Identifies member needs, assists members with purchasing decisions, and resolves issues and concerns.
  • Acts as a brand advocate by valuing the members' experience in the TBC area and modeling high-quality service and products.
  • Develops, influences, and inspires others for working in a style that is respectful, supportive, and team-oriented, understanding roadblocks and assisting in training team members.
  • Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
  • Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
  • Embraces differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, creating opportunities for all associates to thrive and perform, and helping to attract the best talent.
  • Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
  • Strengthens the team by helping, developing, and mentoring others, recognizing others' contributions and accomplishments.
  • Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, and holds oneself and others accountable.
  • Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first.
  • Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
  • Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
  • Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

  • Medical, vision and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Company paid education benefit program (Live Better U) for full-time and part-time associates, covering high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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