(USA) Tire & Battery Technician - Automotive

Walmart•Dublin, OH

8d•$20 - $28•Onsite

About The Position

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department. You will work collaboratively with other associates to ensure the club meets the member’s expectations. This role involves leveraging digital tools, operating Point of Sale systems, and maintaining inventory. You will also be responsible for assisting members with purchasing decisions and resolving issues. The position emphasizes a commitment to company policies, ethical standards, and a positive member experience.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within a prescribed time period if the position is received.

Nice To Haves

Auto service industry experience.
Retail Experience.

Responsibilities

Collaborates with team members to fulfill sales and service requests.
Educates other associates on tools, tasks, and resources, and mentors new technicians.
Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
Utilizes hand-held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
Communicates equipment, tools, and supplies needs to the TBC Lead.
Tracks and monitors returns and special orders.
Operates cash registers and processes transactions.
Works hands-on in the physical area, maintaining accurate inventory.
Audits safety and compliance standards.
Reports TBC complaints, safety hazards, and problems with products, services, and work areas.
Completes paperwork, logs, and other required documentation.
Ensures merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
Identifies member needs and assists members with purchasing decisions and resolves issues and concerns.
Acts as a brand advocate by valuing the members' experience in the TBC area and modeling high-quality service and products.
Develops, influences, and inspires others for working in a style that is respectful, supportive, and team-oriented.
Understands roadblocks and assists in training team members.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans.
Uses the Open Door Policy and applies these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources.
Collaborates with managers, coworkers, customers, and other business partners.
Identifies priorities, deadlines, and expectations.
Carries out tasks, communicating progress and information.
Determines and recommends ways to address improvement opportunities.
Adapts to and learns from change, difficulties, and feedback.
Works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
Strengthens the team by helping, developing, and mentoring others.
Recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Models the Walmart values to support and foster our culture.
Holds oneself and others accountable.
Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.