(USA) Tire & Battery Technician - Automotive

Walmart•Matthews, NC

2d•$20 - $28•Onsite

About The Position

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department. You will work collaboratively with other associates to ensure the club meets the member’s expectations. This role involves being a team member, an expert in tire and battery services, leveraging digital tools, taking ownership of the work area, and acting as a talent ambassador for the company.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Successfully complete all job-required trainings and assessments within a prescribed time period.

Nice To Haves

Auto service industry experience.
Retail Experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests.
Educate other associates on tools, tasks, and resources, and mentor new technicians.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Utilize digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
Operate cash registers and process transactions.
Maintain accurate inventory, audit safety and compliance standards, and report issues.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Act as a brand advocate by valuing the members' experience and modeling high-quality service.
Develop, influence, and inspire others by working in a respectful, supportive, and team-oriented style.
Comply with company policies, procedures, and standards of ethics and integrity.
Complete work assignments and priorities by using policies, data, and resources.
Identify priorities, deadlines, and expectations, and carry out tasks.
Determine and recommend ways to address improvement opportunities.
Adapt to and learn from change, difficulties, and feedback.
Build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
Help, develop, and mentor others, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Make decisions based on reliable information, balance short and long-term priorities, and consider how own work impacts the team's ability to deliver on our purpose for all stakeholders.
Display curiosity and a desire to learn, take calculated risks, and demonstrate courage and resilience.
Drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
PPTO (can be used for vacation, sick leave, holidays, or other purposes)
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.