Tire & Battery Technician - Automotive FT

Walmart•Little Rock, AR

34d•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department. You will work collaboratively with other associates to ensure the club meets the member’s expectations. You will leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement. You will operate cash registers, process transactions, and work hands-on in the physical area, maintaining accurate inventory, audit safety, and compliance standards. You will also identify member needs, assist members with purchasing decisions, and resolve issues and concerns. You will be a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products. You will also help develop, influence, and inspire others for working in a style that is respectful, supportive, and team-oriented, understanding the roadblocks and assisting in training team members. You will comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans. You will complete work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, and determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties, and feedback. You will embrace differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and creating opportunities for all associates to thrive and perform. You will work as a team, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence. You will strengthen the team by helping, developing, and mentoring others, and recognizing others' contributions and accomplishments. You will maintain and promote the highest standards of integrity, ethics, and compliance, model the Walmart values to support and foster our culture, and hold yourself and others accountable. You will support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. You will act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent. You will deliver results while putting the customer first. You will make decisions based on reliable information, balance short and long-term priorities, and consider how your own work impacts the team's ability to deliver on our purpose for all stakeholders. You will display curiosity and a desire to learn, take calculated risks, and demonstrate courage and resilience. You will drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Successfully complete all job-required trainings and assessments within a prescribed time period.

Nice To Haves

Auto service industry experience
Retail Experience

Responsibilities

Provide safe and efficient service in both the sales and service areas of the department.
Collaborate with team members to fulfill sales and service requests.
Educate other associates on tools, tasks, resources, and mentor new technicians.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Demonstrate knowledge of Point of Sale systems, phone, and in-person selling techniques.
Leverage digital tools to plan for and drive sales and improve the service experience.
Utilize hand-held technology and systems to make immediate business decisions related to services, safety alerts, new product information, and product application.
Communicate equipment, tools, and supplies needs to TBC Lead.
Track and monitor returns and special orders.
Operate cash registers and process transactions.
Work hands-on in the physical area, maintaining accurate inventory.
Audit safety and compliance standards.
Report TBC complaints, safety hazards, and problems with products, services, and work areas.
Complete paperwork, logs, and other required documentation.
Ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
Identify member needs and assist members with purchasing decisions and resolve issues and concerns.
Be a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products.
Develop, influence, and inspire others for working in a style that is respectful, supportive, and team-oriented.
Understand roadblocks and assist in training team members.
Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans.
Complete work assignments and priorities by using policies, data, and resources.
Collaborate with managers, coworkers, customers, and other business partners.
Identify priorities, deadlines, and expectations.
Carry out tasks and communicate progress and information.
Determine and recommend ways to address improvement opportunities.
Adapt to and learn from change, difficulties, and feedback.
Embrace differences in people, cultures, ideas, and experiences.
Create a workplace where associates feel seen, supported, and connected through a culture of belonging.
Create opportunities for all associates to thrive and perform.
Help attract the best talent.
Work as a team, build strong and trusting relationships.
Communicate with impact, energy, and positivity to motivate and influence.
Strengthen the team by helping, developing, and mentoring others.
Recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Model the Walmart values to support and foster our culture.
Hold oneself and others accountable.
Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Make decisions based on reliable information.
Balance short and long-term priorities.
Consider how own work impacts the teams ability to deliver on our purpose for all stakeholders.
Display curiosity and a desire to learn.
Take calculated risks and demonstrate courage and resilience.
Drive continuous improvements.
Be open to and use new technologies and skills.
Support others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
PPTO
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company paid education benefit program (Live Better U) for full-time and part-time associates