Tipped Server - Part Time

Buehlens Fresh Foods•Canton, OH

7d•Onsite

About The Position

The Buehler’s Tipped Server is the face of Buehler’s as they interact directly with our customers. The Tipped Server’s sole responsibility is to ensure that our loyal customers have an exceptional dining experience each and every time they choose to dine with us. To deliver this exceptional service, the Tipped Server works closely with the Food Service teams to ensure that each meal is delivered to the customer in a timely manner. One of our company strategies is to become the Best in Food Service and that starts with one meal at a time. Our Food Service teammates love the challenge of providing exceptional service as we strive to become the Best in Food Service. A typical day for a Tipped Server may include: Seating our customers as they enter the restaurant in a timely manner, greeting them warmly and taking their drink order promptly. You will assist customers in their order selection and anticipate additional items they may want. You will also be responsible for totaling customer bills correctly, working closely with BOH Line Cooks to ensure orders are accurate and served promptly. Maintaining cleanliness by promptly cleaning tables after customers leave, pre-bussing and bussing tables, and ensuring the dining room is spotless (table, floors, walls – everything). You will follow procedures for safety, uphold Buehler’s policies regarding a workplace free of harassment, bullying and discrimination, and perform set-up and closing dining room routines. In some locations, you may assist with Community Room duties as assigned. As part of the Food Service team, there may be times when your assistance is needed in BOH or our Catering Department. These responsibilities may include assisting BOH with food prep, including operating the grill, fryers and related equipment. You may also set-up, organize, and prepare food using established production procedures and systems, complying with sanitation, health, and personal hygiene standards, and housekeeping to keep the work area clean. You will observe proper food handling techniques and store food properly and safely, marking the date and item. You will also work at our catered events, assisting with set-up, serving, bartending, tear down, or any other role needed. Other duties as directed or assigned to support total store operations. We think you’d be great for this role if you embody the 6 Characteristics of a great Buehler’s teammate: People Minded, Customer Minded, Product Minded, Stable Minded, Detail Minded, and Open Minded. These characteristics include enjoying teamwork, valuing positivity and friendliness, enjoying serving customers, having great communication skills, having a minimal understanding of food preparation, serving quality food with great presentation, managing stress and keeping composure during busy times, working with minimal supervision while being highly productive, organizing and prioritizing duties quickly, and being dependable, reliable, and flexible with your schedule to accommodate customer demand and staffing needs, including weekends.

Requirements

Minimum age requirement 16-18 (unable to serve beer, wine or alcohol); 19 years of age (to serve beer and wine); 21 (to serve alcohol).
Able to meet the requirements to occasionally stand, reach, lift, bend, kneel, stoop, push and pull items weighing 50# and occasionally 80#.
Manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures; and can do simple math problems.
Able to work within our deli/kitchen environment that includes equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives…so frequently you will be exposed to heat, steam, fire and noise.

Nice To Haves

Previous Tipped Server experience or familiarity with food service operations but not required.

Responsibilities

Ensure that our loyal customers have an exceptional dining experience.
Works closely with the Food Service teams to ensure that each meal is delivered to the customer in a timely manner.
Seating our customers as they enter the restaurant in a timely manner.
Greet warmly each customer and take their drink order in a timely manner.
Assist customers in their order selection as well as anticipate additional items they may want.
Total customers bill correctly.
Work closely with BOH Line Cooks to ensure the customer’s order is 100% correct and served in a timely manner.
Ensure the tables are cleaned promptly after customers leave and assist as needed.
Responsible for pre-bussing and bussing tables.
Assist with mentoring and training new employees.
Ensure the dining room is spotless – table, floors, walls – everything.
Follow procedures for keeping yourself, our customers, and coworkers safe.
Uphold Buehler’s policies regarding a workplace free of harassment, bullying and discrimination.
Set-up and closing dining room routines.
In some locations, assist with Community Room duties, as assigned.
Assist BOH as needed with food prep including operating the grill, fryers and related equipment.
Set-up, organize, prepare food using established production procedures and systems if needed.
Comply with sanitation, health and personal hygiene standards, and housekeeping to keep the work area clean.
Observe proper food handling techniques.
Store food properly and safely, mark the date and item.
Work at our catered events as set up, server, bartender, tear down or any other role needed.
Other duties as directed or assigned to support total store operations.