Tim Horton's Supervisor - SMU

Aramark • Halifax, NS

1d • CA$19 - CA$21 • Onsite

About The Position

We are seeking a leader to join our team at Tim Horton's at Saint Mary's University! As the Tim Hortons Supervisor, you will oversee day-to-day retail operations, leading a fast-paced team to deliver exceptional service, maintain strict brand standards, and keep operations running smoothly during peak campus hours. You will work closely with the Assistant Retail Manager to drive sales, manage inventory, ensure food safety compliance, and foster a positive team culture.

Requirements

• 3+ years' leadership experience required
• 1+ years' food services experience required
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Flexible schedule as some evening, weekend, and/or holiday work may be required

Nice To Haves

• Experience working with Starbucks, or similar speciality coffee franchise an asset
• Extensive knowledge of food handling and sanitation standards considered an asset
• Strong organizational and team building skills with the ability to coach and motivate team members

Responsibilities

• Oversee daily shift operations, ensuring full compliance with both Tim Hortons franchisee brand standards and Aramark quality control standards.
• Supervise, train, and support front-line food service staff. Assist with scheduling, task delegation, and real-time coaching to maintain high morale and performance.
• Set the standard for guest satisfaction by resolving customer inquiries promptly and ensuring high-speed, friendly service during high-volume periods.
• Enforce strict health, safety, and sanitation protocols (HACCP, WHMIS, and provincial food safety regulations). Conduct daily food temperature and equipment checks.
• Monitor stock levels, assist with ordering supplies, minimize product waste, and perform cash handling/reconciliation duties including float management and register audits.
• Assist management with administrative duties such as opening/closing checklists, temp logs, and daily sales tracking.

Benefits

• medical and dental insurance
• paid vacation time
• paid sick time
• complimentary uniforms and safety shoes
• employee meal plan
• up to 50% reimbursement for professional development initiatives (ex: Red Seal certification, management training etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed