TikTok Shop Growth Lead/CSM
AMZ Advisers•New York, NY
•Remote
About The Position
Reach Social is an official TikTok Shop Partner and one of the fastest growing TikTok Shop agencies in the US, servicing 7-figure household brands. We are seeking a driven operator and client growth strategist who thrives in fast-moving, high-stakes environments. This role requires diving into all aspects of the TikTok Shop ecosystem, including viral content, affiliate marketing, offers, and operations. The ideal candidate is passionate about TikTok, excels at building client partnerships, and possesses the grit to achieve ambitious growth goals.
Requirements
- 2+ years experience in TikTok Shop
- Obsession with TikTok, creators, and consumer behavior on the platform
- Exceptional communication and relationship-building skills
- Strong analytics mindset; able to interpret data into growth strategies
- Excellent project management and organizational abilities
- Hustler mentality: thrives in startup mode, resourceful, and thrives under pressure
- Relentless pursuit of excellence and a bias toward action
- Willingness to learn fast, iterate, and never settle for good enough
Responsibilities
- Build long-term partnerships with clients, setting realistic but ambitious expectations
- Act as the primary POC and trusted advisor for client relationships
- Proactively identify growth opportunities and cross-sell agency services
- Own and deliver client projects on time with excellence
- Educate clients on TikTok Shop ecosystem and growth levers
- Manage and motivate a remote team of shop assistants, ensuring high-quality execution
- Review work, provide feedback, and maintain high performance standards
- Design and execute growth strategies that drive GMV for clients
- Analyze content and competitor landscapes; identify what wins and why
- Craft creator briefs across top-funnel education and bottom-funnel conversion campaigns
- Develop affiliate criteria and manage affiliate recruitment
- Build and optimize offer/promotion strategies
- Track KPIs, report results, and iterate quickly to maximize growth
- Stay ahead of TikTok shopping features, tools, and trends to unlock new opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
