TikTok Production Associate

America's Collectibles Network, Inc•Knoxville, TN

5d•Onsite

About The Position

We are looking for a motivated, detail-oriented TikTok Live Stream Production Associate to join our growing team. In this role, you will be the backbone of our live commerce shows managing everything from product flow and streaming setup to real-time chat moderation and flash sale execution. If you thrive in fast-paced environments, love social media, and have a knack for keeping things running smoothly behind the scenes, we want to hear from you. No advanced degree required, we value hands-on experience, a positive attitude, and a willingness to learn.

Requirements

Comfortable using computers, smartphones, and basic streaming or broadcast tools
Strong attention to detail and ability to multitask effectively under pressure
Excellent written communication skills for real-time chat interaction
Reliable, punctual, and professional during live broadcasts
Familiarity with TikTok as a platform (personal or professional use)

Nice To Haves

Prior experience in live stream moderation, social media management, or customer service
Hands-on experience with TikTok Shop dashboard, OBS, Streamlabs, or similar tools
Background in e-commerce, retail, or live selling environments
Experience coordinating product flow in a studio, warehouse, or live event setting

Responsibilities

Monitor and moderate the live chat during broadcasts, engaging viewers, filtering inappropriate comments, and maintaining a positive show environment
Support the live host in real time by pacing the show, surfacing viewer questions, flagging key comments, and helping maintain audience energy
Track show performance during broadcasts and flag any issues to the host or manager immediately
Flow products through the show in the correct sequence, ensuring hosts have the right items ready at the right time
Coordinate with inventory and fulfillment teams before each show to confirm product availability and quantities
Assist with set preparation, product staging, and prop management before and during live sessions
Maintain a pre-show checklist and ensure all products, props, and materials are show-ready
Set up and manage the TikTok Shop streaming dashboard, including adding, sequencing, and updating products during live shows
Configure and launch flash sales, limited time offers, and promotional pricing within the dashboard during and before broadcasts
Operate streaming software (OBS, Streamlabs, or TikTok Live Studio) and assist with basic hardware setup and troubleshooting
Monitor stream health metrics including bitrate, audio levels, and video quality, and respond quickly to any technical issues
Compile post-show summaries covering performance highlights, product sell-through, and audience engagement
Track which products, formats, and promotions drove the best results to inform future shows
Stay up to date on new TikTok Live features, best practices, and platform updates