Tier 1 Helpdesk Support
About The Position
We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply! This is a Contract position based out of Irving, TX. This is a hybrid position in Irving, TX. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Requirements
- Completed A+ certification or Google IT Support Certifications.
- If you have not completed the certifications but are 90% of the way through studies, please still apply!
- Must live in the DFW area.
- Must be in office 2 days a week.
Responsibilities
- Provide Tier 1 Helpdesk Support.
- Candidates must live in the DFW area.
- The position requires you to be in office 2 days a week.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
