Tier 1 Helpdesk Support

TEKsystems•Irving, TX
•$16 - $18•Hybrid

About The Position

Provide Tier 1 helpdesk support in a hybrid position based in Irving, Texas. Candidates must live in the Dallas–Fort Worth area and work in the office two days per week. Applicants should have completed the A+ certification or Google IT Support Certification; candidates who are close to completing their certification studies are also encouraged to apply. This is a contract position. The stated pay range is $16.25–$18.00 per hour, with individual compensation dependent on qualifications, skills, experience, job knowledge, location, internal equity, and other job-related factors. The anticipated application deadline is November 4, 2026. Benefits may be available subject to eligibility, job classification, length of employment, and applicable plan terms. The listed benefits for this temporary role include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan with pre-tax and Roth contributions; voluntary life and AD&D insurance; short- and long-term disability; a Health Spending Account (HSA); transportation benefits; an Employee Assistance Program; and time off or leave such as PTO, vacation, or sick leave.

Requirements

  • Must live in the Dallas–Fort Worth area.
  • Must work in the office two days per week.
  • Completed A+ certification or Google IT Support Certification; candidates who are approximately 90% through certification studies are also encouraged to apply.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan with pre-tax and Roth contributions
  • Voluntary life and AD&D insurance for the employee and dependents
  • Short- and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off or leave, including PTO, vacation, or sick leave
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