Ticket Seller

Legends Global•Florence, SC

5d•Onsite

About The Position

Legends & ASM Global, a partnership redefining excellence in sports, entertainment, and live events, is seeking a Ticket Seller for the Box Office. This role involves courteously interacting with the public, accurately issuing tickets, handling payments, and providing information about events. The Ticket Seller will maintain a professional demeanor, adhere to policies, and assist customers with various ticketing needs. This position offers the opportunity to be part of a team transforming live entertainment.

Requirements

High School Diploma or GED equivalent
1-year Prior cash handling experience
Excellent math skills
Basic computer knowledge helpful
Good communication skills
Willingness to work as a team
Must be able to interact successfully with all coworkers and the general public.
Must be able to speak fluent English and communicate clearly with staff & workers.
Must be able to work assigned shifts including nights, weekends & holidays as needed.
Must be able to work independently, exercising good judgment and initiative.
Must be able to follow all oral and written instructions including all policies/procedures, risk management, safety precautions, rules/regulations and emergency procedures established at the facility.
Must have sufficient math ability and knowledge to accurately always count and handle money.
Must have basic working knowledge of cash handling procedure and have at least 1 year cash handling experience.

Nice To Haves

Basic computer knowledge helpful.

Responsibilities

Courteously interact with the public face to face.
Open and/or close ticket window as required.
Accurately issue tickets purchased by patrons; accept payment and make change accurately.
Maintain accurate accounting for ticket revenue.
Maintain a cash drawer.
Provide information to the public regarding tickets and facility events.
Direct ticketing issues to the Box Office Manager/Director of Finance.
Maintain a professional and polite relationship with co-workers, clients, and the public.
Maintain an organized work area in a professional, neat and clean manner.
Adhere to Box Office policy and procedures.
Assist customers with Will Call tickets for events.
Accept payment and make change before giving tickets to customer.
Work independently and handle most box office questions without assistance.
Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone.
Balance cash and card drawer with manager at the end of each shift.
Perform all other duties/responsibilities as assigned.