Ticket Sales Specialist

Red Bull•Harrison, NJ

About The Position

The New York Red Bulls are one of 30 teams in Major League Soccer (MLS). RBNY, one of the ten charter clubs of MLS, have competed in the league since its founding in 1996. The Red Bulls play home matches at Sports Illustrated Stadium (SIS) in Harrison, New Jersey. The three-time MLS Supporters' Shield Winners are owned by the Austrian beverage company Red Bull for which the team is named. The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. The Ticket Sales Specialist is directly responsible for all revenue goals associated with full season memberships and partial plans, also including group tickets and suites. This position requires a dynamic, professional, energetic, and creative sales professional with a successful selling track record (preferred) in collegiate, minor league and/or professional sports. This position represents one of the key functions within the framework of the Red Bulls franchise structure, responsible for helping the franchise meet its financial goals while delivering the highest levels of customer service.

Requirements

Sales experience is preferred, but not required
Planning and project management skills
Excellent written and verbal communication skills
Team player in a fast-paced environment
Proficient in Microsoft Office and Salesforce a plus
Comfort and experience working with various levels of staff and management
Work varying schedules, including all Red Bulls home matches, some nights & weekends

Responsibilities

Ability to sell a full menu of New York Red Bulls ticket plans including but not limited to Full Season Tickets, Partial Plans, Group Tickets, and Suites
Meet and exceed established sales quotas on weekly, monthly, and yearly basis
Exceed established expectations for outbound prospecting calls and meetings
Sales will be driven through pro-active prospecting activities including, but not limited to, outbound telephone calls, emails, sales-related events and meetings, and other on-line/internet tools.
Provide a positive customer experience by building long-lasting relationships, providing service and exceeding fan expectations
Develop relationships, set face-to-face appointments (both externally and at Sports Illustrated Stadium) and show seats to potential customers with the objective to close new and renewal sales business.