Ticket Sales Manager

Lake County Captains•Eastlake, OH

4d•Onsite

About The Position

The Lake County Captains are seeking a motivated, energetic, and results-driven Ticket Sales Manager to join our sales team. This position will play a key role in driving ticket revenue, developing new business, leading sales initiatives, and creating memorable experiences for Captains fans and group outings. The ideal candidate is a highly organized sales professional who thrives in a fast-paced sports environment, is comfortable prospecting for new business, and leads by example through consistent sales activity and strong customer relationships.

Requirements

Highly organized sales professional
Thrives in a fast-paced sports environment
Comfortable prospecting for new business
Leads by example through consistent sales activity and strong customer relationships

Responsibilities

Actively participate in the sale of all ticket packages, group outings, and ticket-related events.
Aggressively identify and pursue new business opportunities through prospecting, networking, cold calling, and sales meetings.
Develop creative sales ideas and initiatives to help the ticket sales team achieve and exceed revenue goals.
Maintain a consistent and robust pipeline of prospective accounts through ongoing prospecting and follow-up.
Maintain accurate and up-to-date records in the company's sales database, including sold accounts, prospects, and leads.
Attend networking events, community events, and other functions outside of normal business hours to generate new business.
Manage and execute the complete ticket sales process, including prospecting, account management, payment processing, ticket paperwork, and follow-up.
Identify opportunities to improve efficiency throughout the ticket sales and processing procedures.
Lead by example in daily sales activity, including call volume, meetings, prospecting, and overall sales performance.
Lead and participate in ticket sales meetings and applicable leadership meetings.
Identify and develop creative group themes, promotions, and unique group experiences to increase ticket sales.
Direct, schedule, and assign daily responsibilities to ticket sales interns.
Assist with the development and training of interns and junior members of the sales team.
Coordinate food and beverage needs for group events with the Director of Food & Beverage.
Assist the Director of Sales with sales meetings, presentations, and account development.
Perform other duties as assigned by the General Manager.
Consistently lead the ticket sales team in call volume and sales activity.
Assist the Director of Sales in sales meetings and presentations.
Maintain a strong and active sales pipeline.
Develop and execute new sales initiatives throughout the season.
Direct, schedule, and assign daily tasks to ticket sales interns.
Identify new group-theme opportunities and creative ways to grow group sales.
Coordinate food and beverage requirements for ticketed groups and events.
Maintain accurate and timely information in the company's sales database.